OUR COMPREHENSIVE SERVICES IN INDIA
Angelantoni Test Technologies India evolved to address the demands and expectations of the rapidly growing Indian infrastructure requirements by directly reaching customers for all the Technical & Validation needs right at their doorstep. It is offering an exhaustive product line, comprehensively covering a wide spectrum of Environmental Test Equipment in the application areas of Automotive, Aeronautical and Aerospace.
The high end technologies of ACS products are offered by the Indian subsidiary also as turnkey solutions to serve every segment of the industry and research.
A pre-sales counseling would include:
- Application support
- End-user involvement commencing Project Design
- Presenting value added and customized solutions
A direct after-sales support is also offered across pan India, from the experienced and enriched team of engineers placed at the industrial clusters of Bangalore, Chennai, Pune, Hyderabad and Delhi-NCR, to cover:
- Extended warranties
- Breakdown services
- Calibration of Environmental Chambers with accredited laboratory. Temperature, Humidity and Pressure parameters
- Annual maintenance services
- Spares supply for old and new installed products
- On-site training
- Round the clock monitoring & Health check-up by MyAngel24™
Angelantoni Test Technologies India is in an ideal position to respond swiftly to the increasingly sophisticated and diverse testing needs emerging in India…. And is there every step of the way, With You & For You.
SERVICE AND MAINTENANCE
ACS preventive maintenance and service contracts offer customers the most important and most requested services at fixed and discounted prices and with personalized payments. These offer many benefits to the customer:
- More time to devote to core business
- Better financial planning
- Greater value for your product
- Quick and effective repairs
The service agreement provides personalized services based on the specific requests of the customer and their equipment inventory, together with any discounts on replacement parts and various rates.
Three types of maintenance contracts are available, devised for every need: Silver, Gold and Platinum/Full Risk. If the customer’s needs do not fall within this range, ACS will be pleased to develop a tailor-made contract.
With the aim of continuous improvement and in response to the current and future needs of its customers, ACS has developed an online diagnostic and interactive service system that allows the management and monitoring of its test chambers from any place, at any time, using any device.
MyAngel24™ is the online system for diagnostics and interactive service on ACS climatic chambers from any place, at any time, using any device.
The system includes important services devised for the customer, such as the automatic sending of reports on ACS chamber activities, self-diagnosis and monitoring of wear on the main components for preventive maintenance.
MyAngel24™ is included in the MyKratos™ control software, and can also be purchased separately as a remote service kit for compatible chambers not equipped with MyKratos™.
The ACS chambers with MyKratos™ software are equipped with MyAngel24™ - already embedded in the machine - which can be activated on request.
Customers can activate or deactivate at any time the MyAngel24™ connection with Angelantoni servers via the local ACS chamber panel or remotely.
- Calibration and certifications
We perform the calibration service with instruments certified by ACCREDIA (Italy) or NABL (India).
Upon completion of the service, the calibration certificate is issued together with a copy of the ACCREDIA certification or NABL Traceability of the sample instrumentation is sent together with the certificate.
- Recovery of refrigerant gases
ACS offers its services as a reliable and competitive partner in the recovery of refrigerant gases and fluids, as well as in the decontamination of refrigeration systems and recharging with eco-friendly gases.
OUR IDEA OF SERVICE
Anticipating our customers’ needs. Sharing their aspirations for efficiency. Supporting each customer’s projects with discreet but constant support. Guaranteeing rapid service in any location. This has always been the philosophy behind all ACS customer support services, which have reached the highest level through digital technology and My™ services.
OUR PERSONNEL IN ALL OUR LOCATIONS AROUND THE WORLD
In addition to the 4 subsidiaries in France, Germany, India and China, ACS customers can count on the commercial and technical support of the staff at highly qualified and specialized companies in more than 40 countries on every continent.