ACS Customer Care&Service: getting closer to our customers!
It is online from today the ACS CUSTOMER CARE&SERVICE portal, our new all‑in‑one Help Desk, active 24 hours a day, easy-to-use and accessible from our website and App.
Access and use to the services on the Platform is free and safe - subject to prior registration - allowing customers to open Tickets and send requests for support and assistance on our products.
Our staff will promptly respond by providing all the information necessary to solve the issue with the support of the nearest Service staff, where necessary.
The registration procedure is extremely simple and allows you to select 4 areas of intervention to address your request:
- SERVICE TECHNICIAN request
- TECHNICAL SUPPORT request
- QUOTATION request
- MANUALS request
The system provides additional benefits, including constant monitoring of your ticket progress, direct access with the Team via Live Chat, traceability of communications.
ACS CUSTOMER CARE&SERVICE: the best online assistance to satisfy all your needs!